At Mohib, we want your shopping experience to be simple, convenient, and reliable. Below you’ll find important information about how we process, ship, and deliver your order.
Shipping Cost: Free Standard Shipping on all U.S. orders
Order Cut-Off Time: 8:00 PM (Mountain Standard Time)
Order Processing Time: 1–2 business days
Estimated Shipping Time: 3–5 business days
Estimated Total Delivery Time: 4–7 business days
Shipping Area: United States
Currency: USD ($)
Please note that delivery times are estimates and are not guaranteed. Actual delivery times may vary depending on your location, holidays, weather, carrier delays, and other circumstances beyond our control.
Once your order is successfully placed and payment has been confirmed, our team begins preparing it for shipment.
Payment verification
Product inspection and quality checks
Secure packaging
Order fulfillment and shipment preparation
Orders are generally processed within 1–2 business days, Monday through Friday.
Orders placed on weekends or U.S. public holidays will generally begin processing on the next business day.
After your order has been processed, it will be handed over to a trusted shipping carrier for delivery.
Our estimated carrier transit time is 3–5 business days.
The estimated total delivery time is approximately 4–7 business days from the date your order is placed, depending on processing and carrier transit times.
Delivery may take longer during busy shopping periods, holidays, severe weather, or unexpected carrier delays.
Once your order has shipped, you will receive tracking information when available.
Tracking information may take approximately 24–48 hours to update after the carrier receives and scans your package.
You can use the tracking information provided to monitor your shipment and estimated delivery progress.
Please carefully review your shipping information before completing your purchase.
Mohib is not responsible for delays, failed deliveries, returned packages, or delivery issues resulting from an incorrect, incomplete, or outdated shipping address provided at checkout.
If you notice an error in your shipping address, please contact us as soon as possible after placing your order. We will do our best to assist you, but changes cannot be guaranteed once your order has entered fulfillment.
Because we aim to process orders quickly, there may be a limited period in which an order can be changed or cancelled.
If you need to change or cancel your order, please contact us immediately at support@mohib.shop.
We will do our best to accommodate your request, but we cannot guarantee changes or cancellations once your order has been processed or shipped.
If your package is significantly delayed, appears to be lost, or arrives damaged, please contact us as soon as possible.
For damaged packages, please provide photographs of the package and the affected product when possible. This can help us investigate the issue with the shipping carrier.
Mohib will work with the carrier to investigate eligible shipping issues and, where appropriate, help arrange a replacement or refund in accordance with our policies.
Please note that carrier delays caused by weather, holidays, operational disruptions, or other circumstances outside our control may affect delivery times.
If you have any questions about shipping, delivery, or your order, please contact our support team:
Mohib
Email: support@mohib.shop
Phone: +1-260-324-1357
Business Address: 1855 CENTURION PARKWAY UNIT 11, INDIANAPOLIS, IN, 46260
Customer Support Hours: Monday – Friday, 8:00 AM – 5:00 PM